Website: [www.elborgshop.com]

1. Introduction

We at [Your Website Name] respect your privacy and are committed to protecting your personal data in compliance with applicable Egyptian laws, including Law No. 151/2020 on the Protection of Personal Data (PDPL).

This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our eCommerce services in Egypt.

2. What Information We Collect

We may collect the following personal information:

• Full name
• Mobile number
• Email address
• Delivery address (including Borg El Arab and other areas)
• Payment details (processed securely)
• Order history
• IP address and browser/device data (via cookies)

3. How We Use Your Data

We use your personal data for:

• Fulfilling and delivering your orders
• Contacting you about your purchases
• Processing payments securely
• Providing customer support
• Sending offers and updates (if you opt in)
• Improving our website and services

4. Legal Basis for Processing (Under Egyptian Law)

We only process your data based on:

• Your explicit consent
• Fulfilling our contract with you (e.g., delivering your order)
• Compliance with legal obligations
• Our legitimate interest in improving services

5. Sharing Your Information

We may share your data with:

• Delivery partners (to fulfill your order)
• Payment gateways (to process your payments)
• Technical service providers (hosting, analytics, etc.)
• Government or regulatory authorities if required by law

We do not sell or rent your data.

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your shopping preferences
• Analyze traffic and performance
• Enhance security

You can manage or disable cookies in your browser settings.

7. Data Protection and Storage

We store your personal data on secure servers and take technical and organizational measures to protect it from unauthorized access, use, or disclosure.

We retain your data only as long as necessary for the purposes above or as required by law.

8. Your Rights Under Egyptian Law

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Object to certain types of processing
• File a complaint with the Egyptian Data Protection Center (EDPC)

To exercise any of these rights, please contact us at [your email address].

9. Changes to This Policy

We may update this Privacy Policy to comply with legal requirements or improve clarity. Any updates will be posted on this page with a new “Effective Date.”

10. Contact Us

If you have any questions or requests regarding your data, please contact: